Shipping and Delivery Terms
1. Shipping Methods: We offer various shipping options. The method chosen during checkout determines the shipping cost and estimated delivery time.
2. Order Processing Time: Orders are typically processed within 1-2 business days. Delays may occur during peak seasons.
3. Shipping Costs: Shipping costs are calculated based on the selected method, package weight, and destination. These costs are outlined during the checkout process.
4. Delivery Times: Estimated delivery times are provided during checkout and are subject to change based on factors such as customs processing, holidays, and unforeseen circumstances.
5. Tracking Information: Once your order is shipped, you will receive tracking information. Monitor your shipment’s progress and contact the carrier directly for updates.
6. Incorrect Address: Ensure your shipping address is accurate. We are not responsible for orders shipped to incorrectly provided addresses. Additional charges may apply for address corrections.
7. Lost or Delayed Shipments: Contact us if your shipment is significantly delayed or lost. We will work with the carrier to resolve the issue.
8. Damaged Shipments: Inspect your package upon delivery. If the product is damaged, document the issue with the carrier and contact us immediately. Provide photos if possible.
9. Delivery Acceptance: Someone must be present to accept the delivery. If no one is available, the carrier’s policies regarding redelivery or pickup will apply.
10. Force Majeure: We are not liable for delays or failure to fulfill obligations due to causes beyond our reasonable control, including but not limited to natural disasters, strikes, or transportation disruptions.
11. Shipping Restrictions: Some products may have shipping restrictions. Ensure you are aware of any restrictions related to the destination before placing an order.