Miss Archu

[email protected]
(+91) 7877470668

Address - A -22 , First Floor, Hem Marg, Sunder Singh Bhandari Nagar, Swej Farm Rd, Opposite Park, Jaipur, Rajasthan 302019

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    Frequently asked questions

    How do I place an order on MissArchu?

    Ordering from MissArchu is easy! Simply browse our collection of unique resin products, select the items you love, and add them to your cart. Follow the checkout process to provide shipping information and payment details. Once your order is confirmed, we'll take care of the rest.

    What should I do if I receive the wrong product or a damaged item?

    We apologize for any inconvenience. If you receive the wrong product or a damaged item, please contact our customer service team at [[email protected]] within 7 days of receiving your order. Include your order number and clear photographic evidence of the issue. We'll guide you through the return or exchange process.

    How can I track my order?

    Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also log in to your MissArchu account to view the status of your order and track its journey to your doorstep.

    Can I cancel my order after it has been placed?

    If you wish to cancel your order, please contact us as soon as possible. If your order has not been shipped, we will process the cancellation and issue a refund. However, if the order has already been shipped, you will need to initiate a return upon receiving the items.

    Are custom or personalized items returnable?

    Unfortunately, custom or personalized items are non-returnable unless there is an error on our part, such as the item being damaged or the wrong product shipped. If you encounter any issues with a customized order, please contact our customer service team for assistance.